Comments on: Developer Hubris http://comments.deasil.com/2007/07/05/developer-hubris/ escape colon w q Thu, 21 Aug 2008 07:47:02 +0000 http://wordpress.org/?v=2.5.1 By: Max Hubris http://comments.deasil.com/2007/07/05/developer-hubris/#comment-2350 Max Hubris Fri, 06 Jul 2007 00:24:05 +0000 http://comments.deasil.com/2007/07/05/developer-hubris/#comment-2350 I supervise a group of people involved in a very complex and technical business. Most of our clients are small business owners who don't have the time or the ability to learn the complicated laws we deal with every day. There's nothing that makes me cringe more than over-hearing one of my subordinates talk condescendingly to a client. Makes my blood boil. Those people are our bread and freakin' butter. "It's about the SERVICE, stupid," is what I want to say, but of course, I would never be so condescending. ;-) I supervise a group of people involved in a very complex and technical business. Most of our clients are small business owners who don’t have the time or the ability to learn the complicated laws we deal with every day.

There’s nothing that makes me cringe more than over-hearing one of my subordinates talk condescendingly to a client. Makes my blood boil. Those people are our bread and freakin’ butter.

“It’s about the SERVICE, stupid,” is what I want to say, but of course, I would never be so condescending. ;-)

]]> By: felix http://comments.deasil.com/2007/07/05/developer-hubris/#comment-2346 felix Thu, 05 Jul 2007 20:20:04 +0000 http://comments.deasil.com/2007/07/05/developer-hubris/#comment-2346 It's true, although, it'd be better to not be condescended to in the first place. :) It’s true, although, it’d be better to not be condescended to in the first place. :)

]]> By: Scott Klein http://comments.deasil.com/2007/07/05/developer-hubris/#comment-2343 Scott Klein Thu, 05 Jul 2007 17:04:51 +0000 http://comments.deasil.com/2007/07/05/developer-hubris/#comment-2343 There is almost no better feeling in the tech world than being proven right after having been condescended to. It really makes my day. There is almost no better feeling in the tech world than being proven right after having been condescended to. It really makes my day.

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