Mini-review: gethuman.com, break thru automated voice systems
Thanks to Howard for pointing this one out.
One of the great annoyances in life are those voicemail directories that pretty much every customer service call center runs you through. Some are way more obnoxious than others. They have you listening to long lists of options and sometimes speaking the exact same command loudly and clearly into your phone repeatedly. They have you put in all sorts of information that you know you’re just going to have to repeat to the human agent you ultimately get to.
Enter gethuman.com. A huge list of companies with their support number and directions on the fastest way to get a human on the phone with you. I recently had to deal with FedEX and after the first miserable go through their voicemaze I checked out gethuman and found these directions:
Say “representative” at each prompt, ignoring messages.
Happily chanting “representative”, cutting off their recording at each prompt my next two calls to FedEX brought me in touch with a human within a minute each.
Next time you need to call some company, I’d give this list a look see first. I suspect I’m hooked on it now.
