http://comments.deasil.com/2009/02/10/on-apple-customer-service/ escape colon w q Tue, 07 Feb 2012 04:30:33 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://comments.deasil.com/2009/02/10/on-apple-customer-service/comment-page-1/#comment-15744 One reason why Apple wins is customer service : #comments Fri, 23 Jul 2010 13:33:05 +0000 http://comments.deasil.com/?p=2132#comment-15744 [...] know, I know, I’ve talked about Apple’s customer service before, but something struck me this morning. The Business Insider linked to Apple’s free [...] [...] know, I know, I’ve talked about Apple’s customer service before, but something struck me this morning. The Business Insider linked to Apple’s free [...]

]]> http://comments.deasil.com/2009/02/10/on-apple-customer-service/comment-page-1/#comment-15303 felix Wed, 11 Feb 2009 19:10:44 +0000 http://comments.deasil.com/?p=2132#comment-15303 That's pretty great, Robin. I mean, I don't think I know anyone who's had a bad experience, but I've certainly read about them on the internets. Still, my experience and those I've heard first hand have all pretty much been like yours. Really positive. I think there's a reason those Apple Stores make so much money per square foot that it makes circuit city and best buy execs cry tears of blood. That's pretty great, Robin. I mean, I don't think I know anyone who's had a bad experience, but I've certainly read about them on the internets. Still, my experience and those I've heard first hand have all pretty much been like yours. Really positive. I think there's a reason those Apple Stores make so much money per square foot that it makes circuit city and best buy execs cry tears of blood.

]]> http://comments.deasil.com/2009/02/10/on-apple-customer-service/comment-page-1/#comment-15304 Robin Tue, 10 Feb 2009 21:06:26 +0000 http://comments.deasil.com/?p=2132#comment-15304 That's the best one I've heard. I was impressed I went to a store that was out of stock of the specific color of jawbone I wanted to buy as a gift for someone. I too live within range of a number of Apple stores, and so I asked if they could check the stock at one of the other stores. They did, but they also told me that they had checked the stock at a best buy that was much closer and more convenient, and went on to show me a google map of directions to the store. They saved me most of the afternoon by doing that. That's the best one I've heard. I was impressed I went to a store that was out of stock of the specific color of jawbone I wanted to buy as a gift for someone. I too live within range of a number of Apple stores, and so I asked if they could check the stock at one of the other stores. They did, but they also told me that they had checked the stock at a best buy that was much closer and more convenient, and went on to show me a google map of directions to the store. They saved me most of the afternoon by doing that.

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